To enhance our trading infrastructure and ensure a more robust trading experience, EX.IO will conduct scheduled system maintenance from 2026-05-07 12:00 (UTC) to 2026-05-07 16:00 (UTC) to implement the following changes to our order book trading pairs and order quantity precision settings.
Delisting of BTC/ETH Trading Pair
The BTC/ETH trading pair will be delisted from our order books. At the commencement of maintenance:
Updates to Order Quantity Precision
We are increasing the order quantity precision (i.e., the permitted decimal places for order quantities) for the following trading pairs to allow for more granular trading:
| Trading Pair | Current Precision (d.p.) | New Precision (d.p.) |
| BTC/HKD | 4 | 6 |
| BTC/USD | 4 | 6 |
| BTC/USDT | 4 | 6 |
| BTC/USDTTRC20 | 4 | 6 |
| ETH/HKD | 3 | 6 |
| ETH/USD | 3 | 6 |
| ETH/USDT | 3 | 6 |
| USDC/USD | 2 | 5 |
| USDC/USDT | 2 | 5 |
| USDT/HKD | 2 | 5 |
| USDT/USD | 2 | 5 |
| USDT/USDTTRC20 | 2 | 5 |
| USDTTRC20/HKD | 2 | 5 |
| USDTTRC20/USD | 2 | 5 |
During the maintenance period, the exchange website will be temporarily inaccessible, and the following services will be suspended:
Please plan your trading activities accordingly and ensure any pending transactions are completed prior to the maintenance window. All outstanding order book orders will be automatically cancelled at the commencement of maintenance. You may re-submit orders once services resume.
All client assets will remain secure and safeguarded in accordance with applicable regulatory requirements.
If you have any questions or require further assistance, please contact our Customer Service at cs@ex.io.